Explain a Price Adjustment After an Order Is Paid
Distinguish a new charge from a price reduction and retain the supplier explanation for the change.
Published by the AI Expense Editorial Team. AI Expense is developed and published by EmuInbox.
Explain a Price Adjustment After an Order Is Paid
The document problem
paid invoice and price-adjustment advice
Distinguish a new charge from a price reduction and retain the supplier explanation for the change.
Start with the decision you need to explain later, rather than the number of files you can collect. This situation brings together documents with different purposes: one may describe a purchase, another a payment, and another a change to the original arrangement. A useful record preserves those distinctions.
A worked example
Use this document pair as a small working case: paid invoice and price-adjustment advice.
The key decision is: Distinguish a new charge from a price reduction and retain the supplier explanation for the change.
Check source currency: AUD.
Capture the right evidence
Collect the complete receipt or invoice for the actual transaction first. Keep supporting confirmations available as context. A notice or payment statement should not automatically become another expense record. Upload a readable image or PDF through the supported workflow; if several invoices share one file, separate their boundaries before recognition.
Review before using the numbers
Compare the recognised supplier, transaction date, currency, tax where shown, total and line items with the original. The currency printed on a source remains the reference even when a summary uses a selected base currency. Correct a field only when the source supports the correction. Review this case before including it in a period summary.
Distinguish a new charge from a price reduction and retain the supplier explanation for the change.